PRIVACY POLICY AND COOKIE NOTICE


TODES Dance Center (Dubai, UAE)

Last updated: 5 Jan 2026


1. Who we are


This Privacy Policy and Cookie Notice (“Policy”) explains how TODES Dance Center (the “Studio”, “we”, “us”, “our”) collects, uses, discloses and protects personal data when you use our website and portal at www.todesdance.ae (the “Website” and “Portal”), contact us, apply/enroll as a student, purchase memberships or attend our services.

Studio details:

• Entity name: TODES Dance Center (Dubai, UAE)
• Head office: Golden Mile 10, FB24, Palm Jumeirah, Dubai, UAE
• Email: todesdubai@gmail.com

If you have questions or requests related to this Policy, contact us at the email above.


2. Scope


This Policy applies when you:

1. visit or use our Website or Portal;
2. submit enquiries, forms, bookings, trial class requests;
3. apply for registration, enroll as a student, or become a member;
4. interact with our communications (email, WhatsApp, calls);
5. attend classes, events, performances, or studio activities;
6. use services or features that reference this Policy.

This Policy must be read together with any Terms and Conditions, student agreements, waivers, studio rules, and other notices on the Website/Portal.


3. Definitions

• Personal Data / Personal Information: information that identifies you directly or indirectly.
• Student: website visitor, applicant, enrolled student, parent/guardian, and members.
• Processing: any operation performed on personal data, such as collection, storage, use, disclosure or deletion.
• Controller: the entity deciding why and how personal data is processed (the Studio).
• Processor: a third party processing personal data on our behalf.

4. Applicable law


We process personal data in line with applicable UAE laws and regulations, including the UAE personal data protection framework (commonly referred to as the UAE PDPL). Where specific free zone rules apply to a processing activity, those rules may also apply.


5. Personal data we collect


We collect personal data you provide, data generated through your use of our systems, and data from third parties where permitted.


5.1 Data you provide directly

• Identification details: full name, signature (typed or digital), nationality (if required for compliance), Emirates ID (if provided or required).
• Contact details: email, phone number (including WhatsApp), address.
• Student details: student name, age/date of birth, gender (if relevant for class placement), level, preferences, medical notes you choose to provide (for safe participation).
• Parent/guardian details: relationship to student, consent confirmations, emergency contact.
• Booking and enrollment details: selected programs, schedule, membership, attendance details.
• Payment and billing details: transaction identifiers, payment status, invoices and receipts (note: card payment details are typically processed by payment providers, not stored by us).
• Communications: messages you send us, call recordings where legally permitted and notified, support requests, complaints.

5.2 Data collected automatically


When you use the Website/Portal, we may collect:

• device and browser information, IP address, approximate location (derived from IP), time zone, language;
• pages viewed, links clicked, session duration, referral URLs;
• logs, security events, error reports;
• cookie and tracking identifiers (subject to consent where required).

5.3 Data from third parties


Where permitted, we may receive data from:

• payment providers (confirmation of payment, not full card details);
• analytics and security providers;
• messaging providers;
• social platforms, where you interact with our official pages or ads, and subject to your platform settings.

6. Special category and children’s data


Our services are often used by children. Where a student is a minor, a parent/guardian must provide consent and submit required data on the child’s behalf.
We do not knowingly collect personal data of children online without parent/guardian involvement through our processes.

If you provide health or special information (for example, injury notes), you do so voluntarily to help us deliver services safely. We minimize such data and restrict access.


7. Why we use personal data (purposes)


We process personal data for the following purposes:


7.1 Service delivery and operations

• to process registrations, applications, trial bookings, and memberships;
• to manage schedules, class placement, attendance, and studio access;
• to communicate about classes, changes, cancellations, and studio updates;
• to provide support and respond to enquiries.

7.2 Safety, security and compliance

• to verify identity where required;
• to manage emergency contacts and incident reporting;
• to protect our premises, staff, students and property;
• to prevent fraud and misuse of the Portal;
• to comply with legal obligations and regulatory requirements.

7.3 Administration and improvement

• record keeping, internal reporting, audits;
• quality assurance and training;
• analytics to improve the Website, Portal and services (subject to cookie consent where required).

7.4 Marketing and communications (where permitted)

• to send service-related messages (enrollment, schedule, receipts);
• to send promotional messages about programs, events, offers, where you have consented or where permitted by applicable law;
• to measure campaign performance using cookies/pixels, only with consent where required.

7.5 Media (photos/videos)


We may take photos/videos during studio activities or performances. Where required, we will obtain consent and provide opt-out options, especially for minors. Studio-specific media rules may apply.


8. Legal basis for processing


Depending on the situation, we process personal data based on one or more of the following grounds (as recognized in UAE frameworks):

• Consent: for optional marketing, non-essential cookies, and specific uses you agree to (including child data via guardian).
• Contract necessity: to provide services you request, manage enrollment, and deliver classes.
• Legal obligation: to comply with applicable laws, lawful requests, and regulatory requirements.
• Legitimate interests: to operate a secure and efficient business, improve services, prevent fraud, and defend legal claims, while balancing your rights.

You may withdraw consent at any time. Withdrawal does not affect lawful processing carried out before withdrawal.


9. Cookies and similar technologies


We use cookies, pixels, tags and similar technologies (“Cookies”) to operate, secure and improve the Website/Portal, and, where consented, to measure analytics and marketing.


9.1 Categories of cookies

• Strictly necessary: required for site/portal functionality and security. Always active.
• Functional: preferences and enhanced features.
• Analytics/performance: usage measurement and site improvement.
• Marketing: campaign measurement, audience building, ad optimization.

9.2 Consent and control

• Non-essential cookies (functional, analytics, marketing) are used only with your consent where required.
• You can accept all, reject non-essential, or customize via our cookie banner or “Cookie Settings” link (if implemented).
• You can also manage cookies via browser settings. Some features may not work if cookies are blocked.

9.3 Third-party cookies


Some cookies may be set by third parties providing analytics, security, media, CRM, or advertising services. These providers may process data under their own policies. We restrict and contractually control providers where possible.


10. Sharing and disclosure of personal data


We do not sell your personal data. We share personal data only as necessary for the purposes above:


10.1 Service providers (processors)


We may share data with vetted providers for: hosting, IT support, CRM, communications, analytics, payment processing, security, and website maintenance. Providers must follow confidentiality and security obligations.


10.2 Professional advisers


Accountants, auditors, lawyers and consultants where necessary for professional services.


10.3 Legal and safety disclosures


We may disclose personal data to courts, regulators, law enforcement or government agencies where required or permitted by law, or to protect rights and safety.


10.4 Business transactions


If we undergo a merger, restructuring, sale, or transfer of assets, personal data may be shared as part of due diligence and transaction processes, with appropriate safeguards.


11. International transfers


Your data may be processed and stored outside the UAE if our service providers operate internationally. Where cross-border transfers occur, we take steps to ensure appropriate safeguards consistent with applicable requirements, such as contractual protections and security controls.


12. Data retention


We retain personal data only as long as necessary for the purposes described, including:

• providing services and maintaining your account;
• legal, tax, accounting and regulatory requirements;
• resolving disputes and enforcing agreements.

Retention periods vary depending on the type of data. When data is no longer required, we securely delete, anonymize, or archive it in line with legal obligations.


13. Security


We apply reasonable administrative, technical and physical safeguards to protect personal data against unauthorized access, loss, misuse, alteration or disclosure. These may include access controls, encryption where appropriate, secure backups, and staff confidentiality obligations.
No internet transmission is fully secure. You use the Website/Portal at your own risk. We are not responsible for breaches resulting from factors outside our reasonable control.


14. Your rights and choices


Subject to applicable law, you may have rights to:

• request access to personal data we hold about you;
• request correction or update;
• request deletion, where legally permissible;
• object to certain processing or request restriction;
• withdraw consent (for example, marketing or non-essential cookies);
• request information about processing, including categories of data and recipients.

To exercise rights, email todesdubai@gmail.com. We may request proof of identity to protect your privacy and prevent unauthorized requests. We may refuse or limit requests where permitted by law, for example where fulfilling a request would violate legal obligations or affect others’ rights.


15. Marketing preferences


You can opt out of marketing at any time by:

• using the unsubscribe link in our emails (where available);
• messaging us “STOP” on WhatsApp (where applicable);
• emailing us with your request.

Service messages related to enrollment, schedules, payments, and safety may still be sent when necessary.


16. Links to other websites


Our Website/Portal may contain links to third-party sites. We are not responsible for third-party privacy practices. Review the privacy policy of any external site you visit.


17. Accuracy of data


You are responsible for ensuring the personal data you provide is accurate and up to date. Please notify us of changes, especially for contact and emergency information.


18. Complaints


If you have a concern, contact us first at todesdubai@gmail.com. You may also have the right to lodge a complaint with the competent authority, subject to applicable law.


19. Changes to this Policy


We may update this Policy from time to time. The latest version will be posted on our Website with an updated “Last updated” date. Continued use of the Website/Portal after an update means you accept the updated Policy to the extent permitted by law.



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